ROOMPHE uses smartphones and tablets of Guests to present the offer of the hotel and supporting objects in the attractive way. The main part of the solution is the mobile application that is marked with a name and a logo of the hotel or the group, with design adjusted to the visual identity. The product allows Guests to access the broad range of services offered by the hotel, such as by a reception, a restaurant, and a SPA.
With the usage of the app, the Guest can easily order room service, book a table in a restaurant, order a taxi, waking up, laundry, or ironing, book an activity in a SPA, as well as sign up for an event organized in the hotel. ROOMPHE is also equipped with the conference module. The application presents a set of notes useful during the stay, including a list of interesting places in the vicinity. It is worth mentioning that the app is available in a few languages to simplify stay at the hotel for foreign Guest. The system includes also the special version of content dedicated to kids, which depicts information about the hotel and the vicinity in the cartoon-based format.
The ROOMPHE solution introduces a new channel of sales, marketing, and communication with Guests. The hotel can easily send messages to its current or former Guests to inform about the current offers, invite for the next stay at the hotel, or thank for the visit. What is more, the system allows gathering opinions of Guests by filling surveys. The Guests can also easily find contact data of the hotel, as well as open profiles of the hotel in social media.
What is important, we are currently cooperating with three groups of hotels, namely Polish Prestige Hotels, Donimirski Boutique Hotels, and Hotele Plus. Our solution has been already deployed in more than 25 places.
The platform has been deployed many times. We are cooperating with three groups of hotels, i.e., Polish Prestige Hotels, Donimirski Boutique Hotels, and Hotele Plus. Our solution has been already deployed in more than 25 places.
The list of hotels with the deployed mobile application includes, e.g., Hotel Gródek***** (Kraków), Hotel Krasicki**** (Lidzbark Warmiński), Haston City Hotel**** (Wrocław), and Hotel Amadeus**** (Kraków).
Honorable mention in the contest for the best offer of 9th International Hotel Facilities Equipment Trade Fair WorldHotel 2016 in the category "New technologies in the hotel management".